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Avolve Announces End-of-Life Support for ProjectDox GIStream
Posted by Gregory Linkous on 11/14/17 08:45 PM

 

Avolve Software Announces End-of-Life Support for ProjectDox GIStream

Avolve Software Support

Hours of Operation

M - F   8:00 am - 5:00 pm MT

PH: (888) 511-0090

pdoxsupport@avolvesoftware.com

  

This publication serves as notification for the End-of-Life support for ProjectDox® GIStream (GIS module for ProjectDox).

Avolve originally developed GIStream as a GIS module for ProjectDox to be used by plans examiners to verify GIS information while reviewing site plan drawings. Avolve utilized the Esri ArcGIS Silverlight viewer as the viewing engine for GIStream. In 2013, Microsoft announced that they had ceased development of Silverlight except for patches and bug fixes. Silverlight is no longer supported in Google Chrome since September 2015, and in Firefox since March 2017. Esri has also ended support for their ArcGIS Silverlight viewer as of June 2016.

Based on known security vulnerabilities with Silverlight and lack of support from our partners, Avolve is forced to make the hard decision to end support for GIStream.

  • Customers with GIStream currently installed will continue to receive support until the end of their current Maintenance Agreement, or until their next upgrade performed by Avolve, whichever comes first. However, Avolve Product Management will continue to evaluate alternative GIS viewing tools to replace GIStream.   We will keep you updated as we continue to research this topic.

  • Any future upgrades that are performed will not be enabled for GIStream. Therefore, customers wanting to continue to use GIStream until the end of their current Maintenance Agreement will not be able to receive any upgrades without disabling GIStream.

  • ProjectDox GIStream currently will only operate on Windows Internet Explorer version 10 or 11 and no other browser platforms.

  • Avolve Support will provide best efforts to address issues and bugs that are reported through the end of this year, but our customers must be aware of our support limitations as it relates to Silverlight.

  • At this time, no additional Avolve development will be performed on GIStream and QA testing has ceased with current version releases.

If you should have any questions, please feel free to contact your Avolve Account Manager or the Avolve Support Team at your convenience. Thank you for your continued support.

 

Sincere regards,

Ronald Loback President

 

 

 


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