News
Solarwinds Vulnerability
Posted by Sharon Stubb on 12/22/20 01:07 PM

 

Support Announcement:

Solarwinds Vulnerability

Avolve Software Support

Hours of Operation

M - F   8:00 am - 5:00 pm MT

PH: (888) 511-0090

support@avolvesoftware.com

Hello,

Avolve was made aware on Sunday 12/13/2020 at 10:06 PM that a SolarWinds product called Orion was compromised by a sophisticated supply-chain attack. Avolve does not use SolarWinds Orion in any of its systems. We are disclosing that we use a SolarWinds product called N-Central. We have been advised by


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Support Bulletin: ProjectDox Use with 4K Monitors
Posted by Gregory Linkous on 04/01/19 12:38 PM

 

SUPPORT BULLETIN:
ProjectDox Use with 4K Monitors

Avolve Software Support

Hours of Operation

M - F   8:00 am - 5:00 pm MT

PH: (888) 511-0090

pdoxsupport@avolvesoftware.com

  

This Support Bulletin is to inform ProjectDox customers of an issue that has been found with the use of 4K resolution monitors. 

Avolve has heard from several of our valued customers regarding recent crashes with Internet Explorer when opening certain files with the ActiveX Viewer.  Avolve has been investigating


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This publication serves as notification that upgrading to Google Chrome version 67.0.3396.87 will not display files uploaded onto ProjectDox® if you are using Brava 16.2 version. If you are seeing blank viewer windows or plan on upgrading Google Chrome to version 67, please forward the following instructions to your IT department.

  1. Download the zip folder onto the ProjectDox web server by clicking on the link below.

https://avolvesoftware.egnyte.com/dl/Up48mjvxi2

  1. Right-click on the

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Avolve Announces End-of-Life Support for ProjectDox GIStream
Posted by Gregory Linkous on 11/14/17 08:45 PM

 

Avolve Software Announces End-of-Life Support for ProjectDox GIStream

Avolve Software Support

Hours of Operation

M - F   8:00 am - 5:00 pm MT

PH: (888) 511-0090

pdoxsupport@avolvesoftware.com

  

This publication serves as notification for the End-of-Life support for ProjectDox® GIStream (GIS module for ProjectDox).

Avolve originally developed GIStream as a GIS module for ProjectDox to be used by plans examiners to verify GIS information while reviewing site plan drawings.


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