Knowledgebase : Troubleshooting > Other
There was a problem when uploading large documents, approximate size of 90MB or larger, after editing in BlueBeam. For new installation the changes will be in place, but for existing installation (if they want to use Bluebeam) the web.config will have to ...
If you receive a failed upload error message when uploading large files, add another zero to the web.config file for the web server. Written by: John Mitilier Contributed by: Lora Benedict
The EmailEventsAsUser will only work when the customer's SMTP server does not require authentication in order to send the email and the emails going out from ProjectDox are allowed to be relayed anonymously to their SMTP server. This allows the SENDER ema...
PROJECTDOX UTILITY SERVICE TROUBLESHOOTING TIPS The ProjectDox Utility Service is responsible for running ProjectDox processes in the background such as scheduled tasks, group maintenance functions, clean-up files from temporary folders, clean-up workfl...
Avolve Support offers additional services for customers which are outside of the terms of the Standard Support Agreement. The additional services of "System Tuning" and "Health Check" may be purchased separately by a customer at any time and scheduled to ...