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Latest Updates
ATTENTION: PDUG 2020 Rescheduled
Posted by Gregory Linkous on 03/16/20 08:09 PM
ProjectDox User Group Conference 2020 Rescheduled
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Support Bulletin: ProjectDox Use with 4K Monitors
Posted by Gregory Linkous on 04/01/19 12:38 PM
  SUPPORT BULLETIN:ProjectDox Use with 4K Monitors Avolve Software Support Hours of Operation M - F   8:00 am - 5:00 pm MT PH: (888) 511-0090
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This publication serves as notification that upgrading to Google Chrome version 67.0.3396.87 will not display files uploaded onto ProjectDox® if you are using Brava 16.2 version. If you are seeing blank viewer windows or plan on upgrading Google Chrome to version 67, please forward the following instructions to your IT department. Download the zip folder onto the ProjectDox web server by clicking on the link below.
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knowledgebase : Troubleshooting > Performance
Troubleshooting: Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...' This error can occur when there are multiple versions of the .NET Framework on the computer that is running IIS, and IIS was installe...
  The information below is to provide general information regarding adding an additional storage location to ProjectDox and does not provide step by step instructions. ProjectDox is flexible and can store the UserFilesPublish and UserFilesSource shared ...
PRODUCT: ProjectDox 8.3x, ProjectDox 8.5x, ProjectDox 8.6x PROBLEM: Uploading large files take a long time, slow performance. SOLUTION: This issue is often due to firewall settings on the network where ProjectDox is installed. In order to determine if...
PRODUCT:  ProjectDox 8.6x, ProjectDox 9.1x, Brava 16.0, Brava 16.2 PROBLEM: Certain files take a long time to publish, slow performance when viewing files on the Brava Viewer. SOLUTION: This issue is often related to how the file was created originally...