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Latest Updates
ATTENTION: PDUG 2020 Rescheduled
Posted by Gregory Linkous on 03/16/20 08:09 PM
ProjectDox User Group Conference 2020 Rescheduled
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Support Bulletin: ProjectDox Use with 4K Monitors
Posted by Gregory Linkous on 04/01/19 12:38 PM
  SUPPORT BULLETIN:ProjectDox Use with 4K Monitors Avolve Software Support Hours of Operation M - F   8:00 am - 5:00 pm MT PH: (888) 511-0090
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This publication serves as notification that upgrading to Google Chrome version 67.0.3396.87 will not display files uploaded onto ProjectDox® if you are using Brava 16.2 version. If you are seeing blank viewer windows or plan on upgrading Google Chrome to version 67, please forward the following instructions to your IT department. Download the zip folder onto the ProjectDox web server by clicking on the link below.
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knowledgebase : FAQs > Viewing
Please view the attached document for infomation on the browser configurations required in order to successfully access ProjectDox. For ProjectDox versions below 8.3.8.8, see _System Use Requirements 8-3_. For ProjectDox version 8.3.8.8 and above, see _Sy...
DESCRIPTION By default, document-style PDFs will scroll and CAD-style PDFs will zoom. SOLUTION Locate the "myrdrv.ini" on the Job Processor It is located in the "Data Drive:Program Files (x86)IGCBrava! Enterprise .NETJobProcessor" directory ther...
ProjectDox Monitor Size and Settings Recommendations.
DESCRIPTION The User Account Control (UAC), depending on the User's Permission level and rights, may prevent the user from being able to perform some functions with the Brava Client: * When installing the Brava Client, UAC (if on) can prevent the Brava...
PROJECTDOX VIEWER TECHNOLOGIES ProjectDox Viewer is available in ActiveX for PDOX 6.x, 7.x, 8.x. ProjectDox Flash Viewer is available for PDOX 8.1.x. ProjectDox HTML5 Viewer is available for PDOX 8.2.x and PDOX 8.3.x. The ActiveX client offers the highe...
When encountering sporadic batch stamping issues it could be due to the URL length being too long. To remedy this, please follow the steps below: 1) Click the Virtual Directory folder. 2) Open up the _Configuration Editor_. 3) Select system.web/http...
DESCRIPTION The performance observed while scrolling with the scrollbar in the file viewer is dependent upon the client machine specifications. This is because the file viewer will try to refresh the window as quickly as the computer can handle, but if...
DESCRIPTION If a user cannot open the Markup layer and they are receiving an error message with a HTTP Response Code of 404, the reason could be that the HTTP GET request size oversteps its default setting of 2048 bytes. This happens because file viewer...
ISSUE:  ProjectFlow Workflows show in error state upon network disruptions SOLUTION 1: Add the following to the web.config files for both the ProjectDox.Web.UI and ProjectDox.Web.API installation folders. Perform an IISRESET after saving the changes to ...