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Latest Updates
ATTENTION: PDUG 2020 Rescheduled
Posted by Gregory Linkous on 03/16/20 08:09 PM
ProjectDox User Group Conference 2020 Rescheduled
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Support Bulletin: ProjectDox Use with 4K Monitors
Posted by Gregory Linkous on 04/01/19 12:38 PM
  SUPPORT BULLETIN:ProjectDox Use with 4K Monitors Avolve Software Support Hours of Operation M - F   8:00 am - 5:00 pm MT PH: (888) 511-0090
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This publication serves as notification that upgrading to Google Chrome version 67.0.3396.87 will not display files uploaded onto ProjectDox® if you are using Brava 16.2 version. If you are seeing blank viewer windows or plan on upgrading Google Chrome to version 67, please forward the following instructions to your IT department. Download the zip folder onto the ProjectDox web server by clicking on the link below.
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Microsoft has added the option to clean up Windows Updates under the Disk Cleanup Utility that is part of the Operating System. If you right click on the C: drive you will see Disk Cleanup under the General tab. If it is not there, then please follow the ...
DESCRIPTION Creating and Editing Stamps in ProjectDox Step by Step.
How do I determine if a driver/loader will work with my Brava version? * QATest5 BESS 1602 (CDL 5.0) * QATest2 BESS 722 (CDL 4.2) * QAMP BEN 711 (CDL 4.1) DRIVERS * Brava! Enterprise Server 7.2.2 (CDL 4.2) you can use any loader with version...
  The information below is to provide general information regarding adding an additional storage location to ProjectDox and does not provide step by step instructions. ProjectDox is flexible and can store the UserFilesPublish and UserFilesSource shared ...
Any metadata field found on either the eform or workflow instance may be incorporated into the email templates by using the following tags in your email templates: EFORM METADATA: [DEFAULTEFORM.*] where * is a metadata key name for the running eform i...
HOW TO ALLOW LARGE FILE UPLOAD IN IIS By default, IIS web server allows for limited file size to be uploaded to the web server. For IIS 6 and IIS 7, the default maximum file upload size is 4 MB and 28.6 MB respectively. IIS 7 returns a 404 error (HTTP Er...
How to capture traffic with Fiddler and send the log to Support? Occasionally Avolve Support may ask for a Fiddler log. In this case we are interested in the HTTP traffic this is (or perhaps is not occurring). Fiddler is a diagnostic tool that monito...
HOW TO CAPTURE TRAFFIC WITH WIRESHARK ON A SPECIFIC PORT? Occasionally Avolve Support may ask for a Wireshark log. In this case we are interested in the traffic that occurs on a specific port. Wireshark is a diagnostic tool that monitors network traff...
It may be necessary to clear the Silverlight cache when using GIStream or uploading in ProjectDox, depending on which version is being used. ProjectDox Version Uploader GIStream 8.2 X X 8.3 X X 8.4 X SOLUTION *...
In order to copy a stamp template from your test site to your production site, follow the steps outlined below: 1) Navigate to _Admin->Stamp Templates_ on the site where the desired stamp template exists. 2) Select the stamp template from the availabl...
DESCRIPTION Windows Server 2012 R2 captures Microsoft's experience of delivering global-scale cloud services to provide an enterprise-class server and cloud platform. It lets you optimize performance for your most important workloads and helps to protect...
HOW TO DISABLE SSL 2.0 AND SSL 3.0 IN IIS 7 Some versions of Windows Server (including Windows Server 2008 using IIS 7) allow SSL 2.0 and SSL 3.0 by default. Unfortunately, these are insecure protocols and you will fail a PCI Compliance scan [https://www...
PROJECTDOX VERSIONS: 8.1-8.3 SOLUTION 1. First, you have to install Silverlight for Mac. 2. Then open Safari and select Preferences. 3. Then Security -> Web Content 4. Then select Allow for the unsecure mode for Silverlight. Then following the...
Customers may wish to disable the TLS 1.0 protocol since we are nearing it's recommended expiration date of June 30th, 2018 according to the PCI Council. The attached PDF contains the content from a Knowledgebase Article released from Microsoft on how t...
TO FIND .NET FRAMEWORK VERSIONS BY VIEWING THE REGISTRY (.NET FRAMEWORK 4.5 AND LATER) * On the START menu, choose RUN. * In the OPEN box, enter REGEDIT.EXE. You must have administrative credentials to run regedit.exe. * In the Registry Edi...
DESCRIPTION Installing Telnet Client on Windows 7, Windows 8, Windows Server 2008, and Windows Server 2012 SOLUTION * Open a command prompt window. Click START, type CMD in the START SEARCH box, and then press ENTER. * Type the following comm...
How to save markups in Binder view in ProjectDox 9.1.1.5 and Brava 16.2.1.1 versions When marking up files using binder, the first save will correctly parse markups to each marked up file. Every file needs to be marked before that first save, otherwise, ...
Follow the link below to watch the video: https://vimeo.com/user40080048/review/145565017/11d4d098c4 [https://vimeo.com/user40080048/review/145565017/11d4d098c4]
HOW TO VIEW BRAVA VERSION INSTALLED FOR PROJECTDOX? At any time, if you would like to determine the version of Brava! installed on a server without launching the viewer, this can be done by querying the following URL: http://:8080/BravaServer/...
PROJECTDOX UTILITY SERVICE TROUBLESHOOTING TIPS The ProjectDox Utility Service is responsible for running ProjectDox processes in the background such as scheduled tasks, group maintenance functions, clean-up files from temporary folders, clean-up workfl...
Robocopy (Robust File Copy) is a command-line file copying tool included in Windows [http://rover.ebay.com/rover/13/0/19/DealFrame/DealFrame.cmp?bm=825&BEFID=96392&acode=845&code=845&aon=&crawler_id=518814&dealId=RTRYjxj9bYSZLjbJnM7S0w%3D%3D&searchID=&url...