How to Enable Job Processor Logging?

Solution 

You can enable Logging on the Job Processor with the below steps:

1. Navigate to the "IGC\Brava! Enterprise .NET\JobProcessor" directory.

2. Open the "JobProcessor.config" in any text editor.

3. Change "log=off" to "log=on".

4. Restart the Brava! Enterprise .NET JobProcessor service.

When issues occur, please provide the following log files:

1. A copy of the "WebServer0.xml" logs (Generally located in the "C:\Windows\Temp\Informative Graphics Corp\BravaEnterprise.net\logs" directory)

2. A copy of the "rie_nie" logs (Generally located in the "C:\Users[Service_Account]\AppData\Local\Informative Graphics Corp" directory)

This will provide Avolve Support the information needed to see what the Brava Viewing Server and Job Processor are doing before, during, and after the issue occurs. 

Revised 02-26-2015