News Categories
RSS Feed
Latest Updates
Jan
13
Problems viewing the ProjectDox® tutorial videos?
Posted by Carlie Betancourt on 01/13/16 02:11 PM

Avolve‘s ProjectDox® tutorial videos are hosted on Vimeo, and this site does not allow streaming playback of videos via private networks, firewalls or proxy servers unless it has been “whitelisted.”

In order to gain access to the videos, whitelisting must be performed by your IT department. The links we provide are to an exclusive Vimeo page, giving Avolve and customer users added security and privacy.

Vimeo suggests the following domains be whitelisted in order to successfully view the videos:

*vimeo.com
*vimeocdn.com
*akamaihd.net
*amazonaws.com

For further information, reference this link: https://vimeo.com/help/faq/watching-videos/playback-issues#why-cant-i-watch-vimeo-videos-through-my-private-network-firewall-or-proxy-server


Read more »



Oct
26
ProjectDox Tutorial Videos
Posted by Leah Shoemaker on 10/26/15 02:04 PM

Exciting news from Avolve!

Tutorial videos for both administrators and end-users are now available for customers via the Avolve Support Knowledgebase, under the Tutorial Videos category.

Videos are categorized by users who have permissions to those features.  We will be releasing new ones periodically, and you can choose to be notified automatically when they are uploaded. To do this, click the Knowledgebase tab at the top of the screen, select the RSS feed icon, then click “Subscribe to this feed.”

Thank you,

the Avolve Team


Read more »



May
8
How Do Citizens Access ProjectDox Securely
Posted by Gregory Linkous on 05/08/15 12:58 PM

How Do Citizens Access ProjectDox Securely

April 30, 2015

ProjectDox provides a safe and secure way for citizens, outside agencies and government personnel to access information, plans, drawings, documents and other important items involved in a project.  By doing so, it provides a better way for everyone to work together through improved communication and efficiency.  Information silos are avoided because ProjectDox functions as a central hub for everyone involved and gives updates in real time so that everyone is on the same page at all times.  Many IT departments may hear about ProjectDox and the fact that it grants access to outside agencies and citizens and panic at the sound of what could be potential safety concerns.  Allowing citizens and outside agencies remote access to project information sounds like a challenging IT nightmare but, in fact, ProjectDox is incredibly secure.

So, how exactly do citizens and outside agencies securely access ProjectDox so that information is kept safe and protected.  Through ProjectDox invited citizens and outside agencies can upload documents, bid submissions, drawing files, requests for information and change orders to ProjectDox and more.  Only invited parties can participate which helps protect sensitive information.  When ProjectDox is installed and deployed Avolve thoroughly tests and checks it to ensure optimal security is being executed.  Avolve does not simply provide software and walk away, it is committed to ensuring ProjectDox is deployed correctly so that IT departments do not experience any security nightmares but, in fact, are impressed with just how secure ProjectDox really is designed.  Designated Project Managers can invite selected personnel to participate in a ProjectDox project and they will have access only to what they have been invited to participate in.  Those privileges can be removed by a project manager at any time or granted at any time in the project process.  This ensures that information is protected and secure. ProjectDox employs the same level of security used in online banking because that is how seriously security is taken at Avolve.  After all, ProjectDox would still be a helpful tool for departmental projects with lower levels of security but would be no help at all when it comes to projects with citizens and outside agencies.  This is what makes ProjectDox special –  it is a an incredibly effective solution for projects so that not only government departments but outside agencies and citizens are able to efficiently and effectively communicate and work on a project.  When communication is improved, fewer costly mistakes or miscommunications are made, projects are completed more quickly and valuable money and time are saved.


Read more »